The Customer can withdraw from the purchase contract and return the goods purchased
within a time limit of 10 working days such days starts upon Customer’s receipt of the goods.
The right of withdrawal is exercised by sending written notice , within the time limit , to Webminerals S.A.S by e-mail.We will notify the Customer within 48 hours thereafter.
The specimen/s must be returned in perfect condition within 15 days from the date of the notice of withdrawal. It must also contain all material, including the original packaging. (Invoice, labels ...)
The return of goods is understood to be at the care and expense of the Customer who decides to withdraw from the contract.
Webminerals S.A.S shall have a 30 day time limit from the date of receipt of the returned products for crediting to the Customer the sum it had paid, less shipping costs.